HOA Office Receptionist salary, National
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The BLS May 2025 median for Customer Service Representatives in National is $44,770 per year. Official BLS figures, released 2026-05-15. Public results. Request the PDF or saved report below.
Recruiter's read: what do the published figures mean for HOA Office Receptionist in National?
Real Estate Headhunters reads HOA Office Receptionist in National through BLS occupation 43-4051, Customer Service Representatives, rather than treating the niche title as a separately surveyed job. The May 2025 annual median for HOA Office Receptionist in National is $44,770; its broader mapping means the occupation and its limits belong beside this offer budget.
HOA Office Receptionist in National has a published middle-half band from $36,870 at the lower quartile to $51,780 at the upper quartile in May 2025. The $14,910 difference for HOA Office Receptionist in National is the width of that reported band, not a recommended automatic raise or a measure of candidate seniority.
HOA Office Receptionist in National shows $31,750 at the tenth percentile and $63,590 at the ninetieth percentile. The lower-tail gap for HOA Office Receptionist in National is $5,120, versus $11,810 above the upper quartile; the upper published tail is wider, which describes dispersion but does not explain its cause.
The national benchmark for HOA Office Receptionist in National is the cross-industry distribution, with published employment of 2595750 for SOC 43-4051. The employment figure for HOA Office Receptionist in National counts workers in Customer Service Representatives, not only property management employees carrying this niche title, so it cannot be presented as a count of available candidates.
For HOA Office Receptionist in National, the two comparison metros are selected by published employment, not geographic proximity: New York-Newark-Jersey City, NY-NJ reports $49,590; Dallas-Fort Worth-Arlington, TX reports $44,990. Those May 2025 comparisons for HOA Office Receptionist in National use SOC 43-4051 on the same annual basis, without substituting a different job to obtain a convenient number.
The prior annual median for HOA Office Receptionist in National was $42,830 in May 2024, compared with $44,770 in May 2025. The new-minus-old difference for HOA Office Receptionist in National is $1,940; it compares two survey distributions, not the pay rise of a tracked worker or a forecast.
For HOA Office Receptionist in National, the highest exact published national medians among the loaded real-estate, building-service and fund industry rows are Real Estate (NAICS 531000), $43,720; Real Estate (NAICS 531000), $43,720. These May 2025 industry figures for HOA Office Receptionist in National are national cuts, not an industry-pay ranking inside National, because the loaded industry source does not cross-tabulate that local market.
HOA Office Receptionist in National uses BLS straight-time gross wages, which include base rates, guaranteed pay, commissions and production bonuses but exclude discretionary or nonproduction bonuses. For an offer benchmarked to HOA Office Receptionist in National, state overtime, on-call pay, relocation support and housing discounts separately because OEWS excludes them; the $44,770 median does not price those additions in National.
NAA CAM means Certified Apartment Manager. Florida CAM is the community association manager license, an example of state licensing where required. In accounting titles, CAM means common area maintenance. These are not interchangeable.
What wages did BLS publish?
The BLS May 2025 median for Customer Service Representatives in National is $44,770 per year. This is the mapped occupation, not a separate survey of HOA Office Receptionist.
Broader occupationHOA Office Receptionist maps to Customer Service Representatives (43-4051), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
SOC 43-4051 Customer Service Representatives
The published median is $44,770. The middle half of reported wages runs from $36,870 to $51,780.
| Published percentile | Wage |
|---|---|
| 10th | $31,750 |
| 25th | $36,870 |
| Median | $44,770 |
| 75th | $51,780 |
| 90th | $63,590 |
Mean: $46,590. Employment: 2,595,750.
The published median is $21.53. The middle half of reported wages runs from $17.72 to $24.89.
| Published percentile | Wage |
|---|---|
| 10th | $15.27 |
| 25th | $17.72 |
| Median | $21.53 |
| 75th | $24.89 |
| 90th | $30.57 |
Mean: $22.40. Employment: 2,595,750.
This wage is equal to or greater than $115.00 per hour or $239,200 per year. A cell marked “or more” is a threshold, not an exact value.
What BLS wages include and exclude
Wages for the OEWS survey are straight-time, gross pay, exclusive of premium pay.
Included
- Base rates
- Commissions
- Cost-of-living allowances
- Deadheading pay
- Guaranteed pay
- Hazard pay
- Incentive pay
- Longevity pay
- Over-the-road pay (Mileage)
- Piece rates
- Portal-to-portal rates
- Production bonuses
- Tips
Excluded
- Attendance bonuses
- Back pay
- Clothing allowances
- Discounts
- Draw
- Holiday bonus
- Holiday premium pay
- Jury duty pay
- Meal allowances
- Nonproduction bonuses
- On-call pay
- Overtime pay
- Relocation allowances
- Severance pay
- Shift differentials
- Stock bonuses
- Tool/equipment allowances
- Tuition reimbursements
- Uniform allowances
- Weekend premium pay
BLS wage definitions. Benefits and discretionary bonus are not base wage benchmarks.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 43-4051 Customer Service Representatives, National. Released 2026-05-15.
Markets where BLS publishes this occupation
| Metro | Median annual | 25th to 75th | Employment | Location quotient |
|---|---|---|---|---|
| Miami | $39,560 | $34,860 to $48,030 | 63440 | 1.35 |
| Orlando | $40,530 | $36,880 to $47,860 | 35690 | 1.51 |
| Tampa | $42,660 | $36,830 to $47,580 | 34150 | 1.41 |
| Chicago | $47,100 | $38,260 to $58,950 | 75240 | 1 |
| New York City | $49,590 | $43,060 to $61,940 | 125570 | 0.79 |
| Raleigh | $41,900 | $36,110 to $50,360 | 13620 | 1.1 |
| Dallas | $44,990 | $36,660 to $51,470 | 96930 | 1.43 |
| Northern New Jersey | $49,590 | $43,060 to $61,940 | 125570 | 0.79 |
| Phoenix-Mesa-Chandler, AZ | $46,410 | $38,550 to $52,600 | 68930 | 1.74 |
| Los Angeles-Long Beach-Anaheim, CA | $48,840 | $43,090 to $60,300 | 66590 | 0.64 |
| Houston-Pasadena-The Woodlands, TX | $40,380 | $35,610 to $48,500 | 65510 | 1.19 |
| Atlanta-Sandy Springs-Roswell, GA | $42,710 | $35,710 to $49,620 | 59990 | 1.24 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $47,070 | $38,080 to $57,160 | 41740 | 0.86 |
| Minneapolis-St. Paul-Bloomington, MN-WI | $49,480 | $43,870 to $60,520 | 38630 | 1.19 |
| Boston-Cambridge-Newton, MA-NH | $49,920 | $42,760 to $62,040 | 37780 | 0.84 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $46,220 | $38,270 to $58,160 | 36750 | 0.7 |
| San Antonio-New Braunfels, TX | $42,720 | $35,520 to $49,040 | 34730 | 1.85 |
| Austin-Round Rock-San Marcos, TX | $43,720 | $36,640 to $49,250 | 32690 | 1.51 |
| Detroit-Warren-Dearborn, MI | $44,730 | $36,680 to $51,100 | 31310 | 0.98 |
| Salt Lake City-Murray, UT | $45,410 | $38,340 to $51,400 | 26620 | 1.93 |
| Charlotte-Concord-Gastonia, NC-SC | $44,980 | $37,000 to $50,660 | 26120 | 1.15 |
| Seattle-Tacoma-Bellevue, WA | $53,550 | $46,060 to $61,330 | 25840 | 0.74 |
| Las Vegas-Henderson-North Las Vegas, NV | $39,560 | $35,640 to $46,990 | 25290 | 1.33 |
| St. Louis, MO-IL | $45,800 | $37,710 to $56,640 | 23760 | 1.06 |
| Denver-Aurora-Centennial, CO | $48,590 | $42,990 to $59,530 | 23560 | 0.88 |
| Kansas City, MO-KS | $44,350 | $36,870 to $50,010 | 22240 | 1.22 |
| Nashville-Davidson--Murfreesboro--Franklin, TN | $45,510 | $37,770 to $51,900 | 20770 | 1.13 |
What changed since the last release
These are two published distributions, not a projection or a same-worker pay-rise measure. Changes in coverage, sampling or area boundaries can affect comparison.
| May 2024 | May 2025 | New minus old, arithmetic only |
|---|---|---|
| $42,830 | $44,770 | $1,940 |
Prior source: BLS OEWS May 2024, released 2025-04-02. Prior area label: U.S.. Check BLS boundary notes before treating these as an unchanged market.
National pay by industry
Industry rows cover payroll employment classified in that industry, nationally. They do not isolate this niche title, and contractors may sit in another industry.
| Industry, exact BLS name | NAICS | P25 annual | Median annual | P75 annual | Employment |
|---|---|---|---|---|---|
| Construction of Buildings | 236000 | $42,230 | $52,970 | $64,600 | 9990 |
| Residential Building Construction | 236100 | $42,580 | $52,920 | $64,530 | 9440 |
| Nonresidential Building Construction | 236200 | $31,300 | $54,900 | $69,110 | 550 |
| Real Estate | 531000 | $36,180 | $43,720 | $52,230 | 22240 |
| Real Estate | 531000 | $36,180 | $43,720 | $52,230 | 22240 |
| Management of Companies and Enterprises | 551000 | $42,900 | $48,190 | $59,560 | 108330 |
| Management of Companies and Enterprises | 551100 | $42,900 | $48,190 | $59,560 | 108330 |
| Facilities Support Services | 561200 | $39,070 | $44,020 | $48,930 | 2010 |
| Investigation and Security Services | 561600 | $37,760 | $44,470 | $49,820 | 8210 |
| Investigation, Guard, and Armored Car Services | 561610 | $36,520 | $40,850 | $50,680 | 1840 |
| Security Systems Services | 561620 | $37,850 | $44,730 | $49,820 | 6370 |
| Services to Buildings and Dwellings | 561700 | $36,770 | $42,130 | $47,500 | 12680 |
| Exterminating and Pest Control Services | 561710 | $36,600 | $39,220 | $45,400 | 4890 |
| Landscaping Services | 561730 | $35,700 | $40,770 | $51,490 | 3130 |
The pay ladder
These related assignments use different SOC occupations. BLS does not turn a percentile into a seniority level.
- Community Association Manager (CAM) · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation
Community Association Manager (CAM) maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
- Portfolio Community Association Manager · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation
Portfolio Community Association Manager maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
- Onsite Community Association Manager · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation
Onsite Community Association Manager maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
- Senior Community Association Manager · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation
Senior Community Association Manager maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
- Assistant Community Association Manager · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation
Assistant Community Association Manager maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
- High-Rise Condominium General Manager · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation
High-Rise Condominium General Manager maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
- Master-Planned Community General Manager · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation
Master-Planned Community General Manager maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
- Lifestyle Director · SOC 39-9032 Recreation Workers Closest proxy
Lifestyle Director maps to Recreation Workers (39-9032), a closest occupational proxy. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.
Highest published metro medians
| Metro | Role median annual | Employment | Location quotient |
|---|---|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $60,480 | 8860 | 0.47 |
| San Francisco-Oakland-Fremont, CA | $57,830 | 19930 | 0.5 |
| Seattle-Tacoma-Bellevue, WA | $53,550 | 25840 | 0.74 |
| Napa, CA | $53,360 | 640 | 0.49 |
| Santa Rosa-Petaluma, CA | $51,810 | 1750 | 0.51 |
| Vallejo, CA | $51,210 | 1130 | 0.47 |
| Burlington-South Burlington, VT | $50,160 | 1250 | 0.62 |
| Stockton-Lodi, CA | $49,990 | 2650 | 0.55 |
| Bridgeport-Stamford-Danbury, CT | $49,970 | 5660 | 0.84 |
| Sacramento-Roseville-Folsom, CA | $49,940 | 11510 | 0.64 |
Top-coded and suppressed medians cannot be ranked as exact wages. Location quotient measures employment concentration, not relative pay or cost of living.
Lowest published metro medians
| Metro | Median | Employment | Location quotient |
|---|---|---|---|
| Guayama, PR | $25,520 | 140 | 0.69 |
| San Juan-Bayamon-Caguas, PR | $26,520 | 15940 | 1.38 |
| Ponce, PR | $26,810 | 900 | 0.85 |
| Mayaguez, PR | $26,920 | 1060 | 1.22 |
| Arecibo, PR | $27,030 | 750 | 1.29 |
| Aguadilla, PR | $27,800 | 980 | 1.21 |
| Albany, GA | $33,190 | 1480 | 1.52 |
| Jacksonville, NC | $33,980 | 1130 | 1.29 |
| Hot Springs, AR | $34,150 | 470 | 0.73 |
| Sebring, FL | $34,330 | 510 | 1.09 |
Pay relative to local wages
The ratio divides this occupation's median by the all-occupations median in the same area. This is not purchasing power. Location quotient measures employment concentration, not pay.
| Metro | Role median annual | All-occupations median | Role / local median | Employment | Location quotient |
|---|---|---|---|---|---|
| Mayaguez, PR | $26,920 | $25,270 | 1.07× (arithmetic) | 1060 | 1.22 |
| Brownsville-Harlingen, TX | $38,350 | $36,490 | 1.05× (arithmetic) | 4880 | 1.86 |
| Aguadilla, PR | $27,800 | $26,480 | 1.05× (arithmetic) | 980 | 1.21 |
| Arecibo, PR | $27,030 | $26,120 | 1.03× (arithmetic) | 750 | 1.29 |
| El Centro, CA | $46,240 | $45,140 | 1.02× (arithmetic) | 360 | 0.33 |
| Stockton-Lodi, CA | $49,990 | $48,990 | 1.02× (arithmetic) | 2650 | 0.55 |
| Salinas, CA | $48,010 | $47,380 | 1.01× (arithmetic) | 880 | 0.28 |
| Guayama, PR | $25,520 | $25,260 | 1.01× (arithmetic) | 140 | 0.69 |
| Visalia, CA | $45,480 | $45,130 | 1.01× (arithmetic) | 930 | 0.32 |
| Eagle Pass, TX | $35,820 | $35,560 | 1.01× (arithmetic) | 200 | 0.63 |
Top-coded and suppressed medians cannot be ranked as exact wages. Location quotient measures employment concentration, not relative pay or cost of living.
Related roles and the matching search
- Community Association Administrator
- Community Association Assistant
- Customer Care Representative, HOA Management Company
- Covenant Compliance Inspector
- Resale and Estoppel Coordinator
- Association Onboarding Coordinator
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Pick a timeOther covered markets
All BLS areas are available in the public tools. These links show this occupation's largest metro employment markets.
- Northern New Jersey
- Dallas
- Chicago
- Phoenix-Mesa-Chandler, AZ
- Los Angeles-Long Beach-Anaheim, CA
- Houston-Pasadena-The Woodlands, TX
- Miami
- Atlanta-Sandy Springs-Roswell, GA
- Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
- Minneapolis-St. Paul-Bloomington, MN-WI
- Boston-Cambridge-Newton, MA-NH
- Washington-Arlington-Alexandria, DC-VA-MD-WV
- Orlando
- San Antonio-New Braunfels, TX
- Tampa
- Austin-Round Rock-San Marcos, TX
- Detroit-Warren-Dearborn, MI
- Salt Lake City-Murray, UT
- Charlotte-Concord-Gastonia, NC-SC
- Seattle-Tacoma-Bellevue, WA
- Las Vegas-Henderson-North Las Vegas, NV
- St. Louis, MO-IL
- Denver-Aurora-Centennial, CO
- Kansas City, MO-KS
- Nashville-Davidson--Murfreesboro--Franklin, TN
Questions about these figures
What does the $44,770 median mean for HOA Office Receptionist in National?
For HOA Office Receptionist in National, May 2025 reports that median for SOC 43-4051, Customer Service Representatives. The broader mapping for HOA Office Receptionist in National is not a separately surveyed niche title in this area.
What band can we use to discuss an offer for HOA Office Receptionist in National?
The reported middle-half band for HOA Office Receptionist in National is $36,870 to $51,780 on an annual basis. Those two points for HOA Office Receptionist in National describe SOC 43-4051, not an instruction to pay a particular candidate either endpoint.
Can we claim an industry premium inside National for HOA Office Receptionist?
The industry cuts used for HOA Office Receptionist in National are national, while the local comparison is cross-industry. That separation for HOA Office Receptionist in National means the $44,770 local median cannot establish an industry premium within this area.
Is the prior figure for HOA Office Receptionist in National a forecast?
The May 2024 comparison for HOA Office Receptionist in National is an earlier published survey cell, not a projection. The current May 2025 figure for HOA Office Receptionist in National is $44,770; both reference periods remain visible.
Related pay tables
- Related service: community association administration and support
- HOA Office Receptionist in Northern New Jersey
- HOA Office Receptionist in Dallas
- Data source and mapping methodology
- HOA Office Receptionist in Miami
- HOA Office Receptionist in Tampa
- HOA Office Receptionist in Orlando
- HOA Office Receptionist in Raleigh
- HOA Office Receptionist in New York City
- HOA Office Receptionist in Chicago
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What else should you ask before starting this search?
What does the $44,770 median mean for HOA Office Receptionist in National?
For HOA Office Receptionist in National, May 2025 reports that median for SOC 43-4051, Customer Service Representatives. The broader mapping for HOA Office Receptionist in National is not a separately surveyed niche title in this area.
What band can we use to discuss an offer for HOA Office Receptionist in National?
The reported middle-half band for HOA Office Receptionist in National is $36,870 to $51,780 on an annual basis. Those two points for HOA Office Receptionist in National describe SOC 43-4051, not an instruction to pay a particular candidate either endpoint.
Can we claim an industry premium inside National for HOA Office Receptionist?
The industry cuts used for HOA Office Receptionist in National are national, while the local comparison is cross-industry. That separation for HOA Office Receptionist in National means the $44,770 local median cannot establish an industry premium within this area.
Is the prior figure for HOA Office Receptionist in National a forecast?
The May 2024 comparison for HOA Office Receptionist in National is an earlier published survey cell, not a projection. The current May 2025 figure for HOA Office Receptionist in National is $44,770; both reference periods remain visible.
Salary methodology. Official data retrieved 2026-10-07.
CAM has different meanings. NAA CAM is the Certified Apartment Manager credential. The Florida community association manager license is a separate license, cited here as an example of state licensing. In commercial budgets, CAM means common area maintenance. We check the credential or license relevant to the opening, where the state requires it.