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Salary guide

Director of Resident Services salary, National

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The BLS May 2025 median for Social and Community Service Managers in National is $80,390 per year. Official BLS figures, released 2026-05-15. Public results. Request the PDF or saved report below.

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Recruiter's read: what do the published figures mean for Director of Resident Services in National?

Real Estate Headhunters reads Director of Resident Services in National through BLS occupation 11-9151, Social and Community Service Managers, rather than treating the niche title as a separately surveyed job. The May 2025 annual median for Director of Resident Services in National is $80,390; its broader mapping means the occupation and its limits belong beside this offer budget.

Director of Resident Services in National has a published middle-half band from $64,290 at the lower quartile to $103,200 at the upper quartile in May 2025. The $38,910 difference for Director of Resident Services in National is the width of that reported band, not a recommended automatic raise or a measure of candidate seniority.

Director of Resident Services in National shows $53,150 at the tenth percentile and $132,260 at the ninetieth percentile. The lower-tail gap for Director of Resident Services in National is $11,140, versus $29,060 above the upper quartile; the upper published tail is wider, which describes dispersion but does not explain its cause.

The national benchmark for Director of Resident Services in National is the cross-industry distribution, with published employment of 209330 for SOC 11-9151. The employment figure for Director of Resident Services in National counts workers in Social and Community Service Managers, not only property management employees carrying this niche title, so it cannot be presented as a count of available candidates.

For Director of Resident Services in National, the two comparison metros are selected by published employment, not geographic proximity: New York-Newark-Jersey City, NY-NJ reports $100,570; Los Angeles-Long Beach-Anaheim, CA reports $87,100. Those May 2025 comparisons for Director of Resident Services in National use SOC 11-9151 on the same annual basis, without substituting a different job to obtain a convenient number.

The prior annual median for Director of Resident Services in National was $78,240 in May 2024, compared with $80,390 in May 2025. The new-minus-old difference for Director of Resident Services in National is $2,150; it compares two survey distributions, not the pay rise of a tracked worker or a forecast.

For Director of Resident Services in National, the highest exact published national medians among the loaded real-estate, building-service and fund industry rows are Real Estate (NAICS 531000), $70,970; Real Estate (NAICS 531000), $70,970. These May 2025 industry figures for Director of Resident Services in National are national cuts, not an industry-pay ranking inside National, because the loaded industry source does not cross-tabulate that local market.

Director of Resident Services in National uses BLS straight-time gross wages, which include base rates, guaranteed pay, commissions and production bonuses but exclude discretionary or nonproduction bonuses. For an offer benchmarked to Director of Resident Services in National, state overtime, on-call pay, relocation support and housing discounts separately because OEWS excludes them; the $80,390 median does not price those additions in National.

NAA CAM means Certified Apartment Manager. Florida CAM is the community association manager license, an example of state licensing where required. In accounting titles, CAM means common area maintenance. These are not interchangeable.

What wages did BLS publish?

The BLS May 2025 median for Social and Community Service Managers in National is $80,390 per year. This is the mapped occupation, not a separate survey of Director of Resident Services.

Broader occupation

Director of Resident Services maps to Social and Community Service Managers (11-9151), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

SOC 11-9151 Social and Community Service Managers

$80,390

The published median is $80,390. The middle half of reported wages runs from $64,290 to $103,200.

Annual wages, May 2025
Published percentileWage
10th$53,150
25th$64,290
Median$80,390
75th$103,200
90th$132,260

Mean: $88,880. Employment: 209,330.

This wage is equal to or greater than $115.00 per hour or $239,200 per year. A cell marked “or more” is a threshold, not an exact value.

What BLS wages include and exclude

Wages for the OEWS survey are straight-time, gross pay, exclusive of premium pay.

Included

  • Base rates
  • Commissions
  • Cost-of-living allowances
  • Deadheading pay
  • Guaranteed pay
  • Hazard pay
  • Incentive pay
  • Longevity pay
  • Over-the-road pay (Mileage)
  • Piece rates
  • Portal-to-portal rates
  • Production bonuses
  • Tips

Excluded

  • Attendance bonuses
  • Back pay
  • Clothing allowances
  • Discounts
  • Draw
  • Holiday bonus
  • Holiday premium pay
  • Jury duty pay
  • Meal allowances
  • Nonproduction bonuses
  • On-call pay
  • Overtime pay
  • Relocation allowances
  • Severance pay
  • Shift differentials
  • Stock bonuses
  • Tool/equipment allowances
  • Tuition reimbursements
  • Uniform allowances
  • Weekend premium pay

BLS wage definitions. Benefits and discretionary bonus are not base wage benchmarks.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 11-9151 Social and Community Service Managers, National. Released 2026-05-15.

Markets where BLS publishes this occupation

Target metros and largest metro employment markets, May 2025
MetroMedian annual25th to 75thEmploymentLocation quotient
Miami$79,240$62,680 to $104,00024800.65
Orlando$75,250$59,600 to $93,4108300.44
Tampa$77,560$62,020 to $100,09012800.66
Chicago$79,150$65,000 to $97,22053900.89
New York City$100,570$80,620 to $128,890160901.26
Raleigh$85,850$72,650 to $102,9808100.81
Dallas$80,480$64,530 to $103,77033900.62
Northern New Jersey$100,570$80,620 to $128,890160901.26
Los Angeles-Long Beach-Anaheim, CA$87,100$72,760 to $126,190124001.47
Boston-Cambridge-Newton, MA-NH$85,430$70,620 to $104,91057301.57
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD$80,810$66,150 to $104,01053201.36
San Francisco-Oakland-Fremont, CA$93,410$78,540 to $120,45050801.59
Minneapolis-St. Paul-Bloomington, MN-WI$89,990$75,480 to $120,74035701.36
Washington-Arlington-Alexandria, DC-VA-MD-WV$101,240$79,140 to $132,92029200.69
San Diego-Chula Vista-Carlsbad, CA$79,770$66,500 to $103,85029101.41
Houston-Pasadena-The Woodlands, TX$76,780$62,330 to $98,60027300.62
Atlanta-Sandy Springs-Roswell, GA$78,870$61,710 to $106,46024800.64
Riverside-San Bernardino-Ontario, CA$79,570$64,350 to $112,78023601.02
Detroit-Warren-Dearborn, MI$86,450$65,450 to $101,43022300.87
Baltimore-Columbia-Towson, MD$84,770$71,820 to $114,08022101.21
Sacramento-Roseville-Folsom, CA$76,080$58,350 to $99,54022101.52
Providence-Warwick, RI-MA$77,490$62,630 to $99,71020602.14
Phoenix-Mesa-Chandler, AZ$79,200$63,100 to $97,01020400.64
Seattle-Tacoma-Bellevue, WA$106,400$90,060 to $133,13020400.73
Pittsburgh, PA$74,170$59,590 to $90,28019301.28
Portland-Vancouver-Hillsboro, OR-WA$85,600$73,010 to $114,87018101.11
Austin-Round Rock-San Marcos, TX$80,030$65,880 to $102,00015800.91
Denver-Aurora-Centennial, CO$101,310$79,750 to $129,16015000.69
Hartford-West Hartford-East Hartford, CT$76,200$61,790 to $99,23013901.72

What changed since the last release

These are two published distributions, not a projection or a same-worker pay-rise measure. Changes in coverage, sampling or area boundaries can affect comparison.

Published annual median, SOC 11-9151, National
May 2024May 2025New minus old, arithmetic only
$78,240$80,390$2,150

Prior source: BLS OEWS May 2024, released 2025-04-02. Prior area label: U.S.. Check BLS boundary notes before treating these as an unchanged market.

National pay by industry

Industry rows cover payroll employment classified in that industry, nationally. They do not isolate this niche title, and contractors may sit in another industry.

National industry-specific OEWS May 2025, SOC 11-9151 Social and Community Service Managers
Industry, exact BLS nameNAICSP25 annualMedian annualP75 annualEmployment
Construction of Buildings236000$62,290$75,040$79,63050
Residential Building Construction236100$62,290$75,040$79,63050
Real Estate531000$62,540$70,970$83,2601260
Real Estate531000$62,540$70,970$83,2601260
Management of Companies and Enterprises551000$71,360$90,540$116,7505360
Management of Companies and Enterprises551100$71,360$90,540$116,7505360

The pay ladder

These related assignments use different SOC occupations. BLS does not turn a percentile into a seniority level.

  • Affordable Housing Property Manager (LIHTC) · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation

    Affordable Housing Property Manager (LIHTC) maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

  • HUD Property Manager (Project-Based Section 8) · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation

    HUD Property Manager (Project-Based Section 8) maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

  • Senior Affordable Property Manager (Section 202) · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation

    Senior Affordable Property Manager (Section 202) maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

  • Rural Development Property Manager (USDA 515) · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation

    Rural Development Property Manager (USDA 515) maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

  • Assistant Property Manager, Affordable · SOC 11-9141 Property, Real Estate, and Community Association Managers Broader occupation

    Assistant Property Manager, Affordable maps to Property, Real Estate, and Community Association Managers (11-9141), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

  • Occupancy Specialist · SOC 43-4061 Eligibility Interviewers, Government Programs Broader occupation

    Occupancy Specialist maps to Eligibility Interviewers, Government Programs (43-4061), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

  • Compliance Specialist (LIHTC) · SOC 13-1041 Compliance Officers Broader occupation

    Compliance Specialist (LIHTC) maps to Compliance Officers (13-1041), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

  • Compliance Manager · SOC 13-1041 Compliance Officers Broader occupation

    Compliance Manager maps to Compliance Officers (13-1041), a broader occupation. BLS does not publish this exact real estate title separately. The property's scope, equipment, supervision and required credentials can differ from the occupation as a whole.

Highest published metro medians

Metropolitan wage ranking, May 2025, SOC 11-9151
MetroRole median annualEmploymentLocation quotient
Lansing-East Lansing, MI$110,570Not published by BLSNot published by BLS
Salem, OR$110,2104601.79
Olympia-Lacey-Tumwater, WA$108,3802201.25
Seattle-Tacoma-Bellevue, WA$106,40020400.73
Richmond, VA$104,0708100.92
Mount Vernon-Anacortes, WA$103,890600.92
Walla Walla, WA$103,740300.94
Denver-Aurora-Centennial, CO$101,31015000.69
Washington-Arlington-Alexandria, DC-VA-MD-WV$101,24029200.69
New York-Newark-Jersey City, NY-NJ$100,570160901.26

Top-coded and suppressed medians cannot be ranked as exact wages. Location quotient measures employment concentration, not relative pay or cost of living.

Lowest published metro medians

Lowest exact annual medians, May 2025, SOC 11-9151
MetroMedianEmploymentLocation quotient
Aguadilla, PR$43,920400.59
Arecibo, PR$47,280300.73
Ponce, PR$50,000600.66
Hot Springs, AR$51,780901.77
Fort Smith, AR-OK$55,4501401.12
Jonesboro, AR$56,8201501.81
Texarkana, TX-AR$56,850800.99
Hattiesburg, MS$58,050500.57
Mayaguez, PR$58,070500.68
Fayetteville-Springdale-Rogers, AR$59,2504101.12

See every ranked metro

Pay relative to local wages

The ratio divides this occupation's median by the all-occupations median in the same area. This is not purchasing power. Location quotient measures employment concentration, not pay.

Role median relative to all-occupations median, May 2025, SOC 11-9151
MetroRole median annualAll-occupations medianRole / local medianEmploymentLocation quotient
Mayaguez, PR$58,070$25,2702.30× (arithmetic)500.68
Alexandria, LA$86,640$40,6002.13× (arithmetic)901.05
San Juan-Bayamon-Caguas, PR$62,390$29,4402.12× (arithmetic)6200.66
Yakima, WA$100,510$47,8102.10× (arithmetic)1100.81
Lansing-East Lansing, MI$110,570$52,8002.09× (arithmetic)Not published by BLSNot published by BLS
Muskegon-Norton Shores, MI$95,670$46,0602.08× (arithmetic)1001.18
Johnson City, TN$89,380$43,4802.06× (arithmetic)900.84
Hammond, LA$78,530$38,4802.04× (arithmetic)601.01
Richmond, VA$104,070$51,4602.02× (arithmetic)8100.92
Staunton-Stuarts Draft, VA$97,060$48,0402.02× (arithmetic)500.77

Top-coded and suppressed medians cannot be ranked as exact wages. Location quotient measures employment concentration, not relative pay or cost of living.

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Questions about these figures

What does the $80,390 median mean for Director of Resident Services in National?

For Director of Resident Services in National, May 2025 reports that median for SOC 11-9151, Social and Community Service Managers. The broader mapping for Director of Resident Services in National is not a separately surveyed niche title in this area.

What band can we use to discuss an offer for Director of Resident Services in National?

The reported middle-half band for Director of Resident Services in National is $64,290 to $103,200 on an annual basis. Those two points for Director of Resident Services in National describe SOC 11-9151, not an instruction to pay a particular candidate either endpoint.

Can we claim an industry premium inside National for Director of Resident Services?

The industry cuts used for Director of Resident Services in National are national, while the local comparison is cross-industry. That separation for Director of Resident Services in National means the $80,390 local median cannot establish an industry premium within this area.

Is the prior figure for Director of Resident Services in National a forecast?

The May 2024 comparison for Director of Resident Services in National is an earlier published survey cell, not a projection. The current May 2025 figure for Director of Resident Services in National is $80,390; both reference periods remain visible.

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What does the $80,390 median mean for Director of Resident Services in National?

For Director of Resident Services in National, May 2025 reports that median for SOC 11-9151, Social and Community Service Managers. The broader mapping for Director of Resident Services in National is not a separately surveyed niche title in this area.

What band can we use to discuss an offer for Director of Resident Services in National?

The reported middle-half band for Director of Resident Services in National is $64,290 to $103,200 on an annual basis. Those two points for Director of Resident Services in National describe SOC 11-9151, not an instruction to pay a particular candidate either endpoint.

Can we claim an industry premium inside National for Director of Resident Services?

The industry cuts used for Director of Resident Services in National are national, while the local comparison is cross-industry. That separation for Director of Resident Services in National means the $80,390 local median cannot establish an industry premium within this area.

Is the prior figure for Director of Resident Services in National a forecast?

The May 2024 comparison for Director of Resident Services in National is an earlier published survey cell, not a projection. The current May 2025 figure for Director of Resident Services in National is $80,390; both reference periods remain visible.

Salary methodology. Official data retrieved 2026-10-07.

CAM has different meanings. NAA CAM is the Certified Apartment Manager credential. The Florida community association manager license is a separate license, cited here as an example of state licensing. In commercial budgets, CAM means common area maintenance. We check the credential or license relevant to the opening, where the state requires it.